Returns are easy with us! We understand that sometimes things just don't work out and you may need to make a return or exchange. Don't worry, we've got you covered! Our return policy is designed to be easy and stress-free for you.

We accept returns within 15 days of delivery for new, unopened products. If you've opened or used the products, don't worry, you can still return them for a store credit. To make a return or exchange, please include your original packing slip or a note with your name and   account email address.

After we receive your return, please allow us up to 10 business days to process your refund or store credit.

We'll send you an email as soon as it's been processed so you can have peace of mind knowing everything has been taken care of.

If you have any questions, don't hesitate to reach out to us 

 Unfortunately, we can't refund any shipping costs you may have paid. But if you need to make a return, simply send it to our Team address

 

At DominXy, we strive to provide a seamless and efficient shipping experience for our customers. Please review our shipping policy to understand our process and what you can expect when ordering from us.

 

Shipping Options & Rates:

1. **Standard Shipping:**

   - Delivery Time: 3-5 business days

   - Cost: $9.99 or FREE for orders over $50

 

2. **Expedited Shipping:**

   - Delivery Time: 1-3 business days

   - Cost: $13.99

 

3. **Local Pickup:**

   - Available for customers in **[Norwalk CT]**.

   - Pickup Location: **304 Main Ave Norwalk CT 06851**

   - Cost: FREE

Order Processing:

- Orders are typically processed within 1-2 business days (excluding weekends and holidays).

- You will receive an email confirmation with tracking details once your order has been shipped.

 

### Shipping Restrictions:

- We currently only ship to addresses within US. For orders outside of this area, please contact our customer service for assistance.

 

**Lost or Damaged Packages:

- If your package is lost or arrives damaged, please contact us at **[support@dominxy.com]** within 7 days of the delivery date. We will work with the carrier to resolve the issue and ensure you receive your order as quickly as possible.

 

**Returns & Exchanges:

- We offer a 15-day return policy for unworn, unwashed, and undamaged items. Please refer to our [Return Policy] for more details.

For any further questions or assistance, feel free to contact our customer service team at **support@dominxy.com**.

Thank you for shopping with DominXy!